This document is the single source of truth for every player and affiliate who interacts with Kong Casino from Belgium. We wrote it to strip away guesswork and lay out a plain, binding picture of the rights, duties, and processes that shape your relationship with our platform. When you register an account, place a wager, or join our affiliate programme, you tell us that you have read, understood, and accepted every provision that follows. We take our job as a responsible operator seriously, and we expect the same seriousness from you. The rules here span licensing, account security, financial handling, and marketing conduct. Read each section with care. If a clause needs more explanation, reach out to our support team. This agreement is not a formality. It is the bedrock of a safe, transparent gaming environment built with Belgian players front of mind, respecting local expectations and international standards for online casino operations.
Privacy, Information Security and Safety
We collect and manage your private details only to deliver our gaming products, fulfill legal requirements, and, with your clear consent, send you promotional messages. The data we compile includes identification particulars, communication details, payment logs, and operational data such as IP locations and device signatures. We keep this data on safe systems located within the European Union where practicable, and we implement encoding both in transit and at idle. Permission to your private information is strictly restricted to employees and vendors who need it to do their duties, and all such parties are obligated by non-disclosure contracts. We do not trade your data to external entities. We provide it only with service partners such as payment gateways and verification verification firms under mandatory data management arrangements that comply with the GDPR. You hold the authority to demand a version of the data we hold about you, to ask for corrections, and to demand deletion where legally permissible. Our Data Protection Manager can be reached through the communication particulars on our privacy policy webpage. We will never ask you to share your login credentials via email or call, and we encourage you to flag any scam tries that impersonate Kong Casino.
Legal and Regulatory Compliance
Kong Casino operates under a master gaming license provided by the Government of Curacao, a authority with a established regulatory framework that mandates strict operator compliance in aspects such as player fund segregation, anti-money laundering protocols, and technical system audits. Our license is worldwide, yet we have tailored our operations to honor the legal landscape of Belgium. We do not claim to hold a specific Belgian domestic license, and it continues your responsibility to verify that your participation in online gambling is permitted under local Belgian law and does not break any personal restrictions. We implement thorough know-your-customer procedures that meet European anti-fraud standards, and we submit suspicious transactions to the relevant financial intelligence units as necessary. Our compliance team tracks regulatory developments in Belgium and across the European Union without interruption, updating our policies whenever required to stay consistent with shifting legal expectations. We also subject our platform through regular penetration tests and security audits performed by third-party firms. Together, these measures signify that when you gamble at Kong Casino from Belgium, you are interacting with a platform that honors both the text and the intent of applicable gambling regulations, even across borders.
Kong Casino Affiliate Programme
Payment Structures and Remuneration
Our affiliate programme compensates partners who bring genuine players to Kong Casino through approved marketing channels. We run a revenue share model by default: you earn a percentage of the net gaming revenue produced by the players you bring. Net gaming revenue is determined as total player bets minus player winnings, chargebacks, and any bonus costs linked to those players. The exact percentage is based on the number of new depositing players you deliver each month and the quality of that traffic, with higher tiers providing progressively larger shares. We also offer hybrid and cost-per-acquisition deals to selected affiliates on a case-by-case basis, subject to a separate written agreement. Commissions are determined at the close of each calendar month and settled within the first fifteen days of the following month, provided your earned balance surpasses the minimum payout threshold. Payments move via bank transfer or supported e-wallet services. We provide a real-time affiliate dashboard where you can view clicks, registrations, first-time depositors, and your estimated commission at any moment. Negative balances carry forward to the next month but are not applied beyond the lifetime of the referred player cohort.
Advertising Rules and Prohibited Practices
As a Kong Casino affiliate, you serve as an independent contractor and are solely responsible for making sure your promotional activities comply with all applicable Belgian laws, including those covering advertising, consumer protection, and gambling. You must not target individuals under the legal gambling age, and you must include responsible gambling messages and age restriction warnings in all your materials. We prohibit spam, unsolicited commercial email, misleading claims, and any media that associates our brand with illegal or unethical content. Affiliates are not allowed to bid on our trademark terms or variations of them in paid search campaigns without prior written permission. You may not present yourself as an employee or official representative of Kong Casino, and you must clearly disclose the commercial nature of your relationship with us on your website or channel. We reserve the right to review your promotional methods at any time and to suspend or terminate your affiliate account without notice if we detect a violation. Commission earned through prohibited practices will be forfeited, and we may pursue additional remedies including damages for reputational harm.
Funding, Payouts and Transactions
Payment Methods and Processing
We support a spread of deposit methods widely available to Belgian players, such as major credit and debit cards, bank transfers, and selected e-wallet services. Every deposit is handled in euros to eliminate currency conversion surprises, and the minimum single deposit amount is shown clearly within the cashier interface before you approve the transaction. Funds typically land in your player account right away, though bank transfers can take up to two business days based on your financial institution. We do not apply internal fees for depositing, but your payment provider may charge its own charges; we advise checking their terms on your own. All deposit transactions are protected using TLS protocols and pass through automated fraud screening. If a deposit gets marked for manual review, we will reach out to you by email and may ask for extra documents to verify the legitimacy of the funds. Until the review finishes, the deposited amount stays pending and cannot be played or cashed out. We retain the right to decline any deposit that comes from a payment method not registered in your own name or that looks tied to suspicious activity.
Payout Verification and Schedules
Before we process your first withdrawal, you need to complete our entire identity verification check. This means sending a legible copy of your state-issued photo ID, a up-to-date proof of address, and a copy of the obverse of the payment card or a screenshot of the e-wallet account utilized for depositing. This initial check safeguards your funds and holds us in line with international anti-money laundering regulations. Once verified, withdrawal requests are processed within twenty-four hours on business days. The actual transfer time is based on the method you select: e-wallet withdrawals commonly arrive within a few hours, while bank transfers may require three to five working days. We establish a minimum withdrawal amount and may apply a processing fee for unusually small payouts that fall below that limit. Large withdrawals exceeding a certain cumulative amount may be paid in installments under our policies, and we will notify you if this concerns your request. We never process withdrawals to third-party accounts. The name on the withdrawal destination must correspond to exactly the name registered on your Kong Casino player account.
Transfer Charges and Limits
Kong Casino does not charge fees on regular deposit or withdrawal transactions, but we retain the right to charge a justifiable administrative fee if you request a withdrawal without having wagered your deposited funds at least once. This rule hinders our payment infrastructure from being used as a money transfer service instead of a gaming platform. Daily, weekly, and monthly withdrawal limits are in place to keep operations stable and to satisfy our risk management policies. These limits are displayed in the cashier section and may be raised for VIP players on request after a satisfactory account review. If you deposit using one method and wish to withdraw via another, we may require you to withdraw back to the original deposit method up to the amount deposited before releasing remaining funds to an alternative method. Chargebacks and payment reversals count as major breaches of this agreement. Any player who starts a chargeback without first contacting our support team to sort out a genuine dispute will have their account permanently closed and may face legal recovery proceedings.
Player Responsibilities and Responsible Gaming
We expect every player to regard Kong Casino as entertainment, not a investment strategy. You should establish individual deposit, loss, and session time limits that correspond to your available funds and spare time. Our platform offers self-imposed cooling-off periods and self-exclusion tools you can turn on straight from your account settings, and we uphold these restrictions without question. If we spot behaviour patterns that indicate a loss of control, such as trying to recover losses or irregular deposit patterns, our responsible gaming team may step in, temporarily suspend your account, and initiate a mandatory conversation about your gambling habits. You must not use funds acquired through criminal activity to gamble on our site, and you are forbidden from letting anyone else access your account for any purpose. We also insist that you interact with our staff and fellow players with decorum in all communications. Abusive language, intimidation, or efforts to defraud the system will result in a permanent ban and possible legal action. By gambling at Kong Casino, you recognize that gambling involves inherent financial risk and that we cannot be responsible for losses you sustain. Your participation is a personal choice, and we offer the tools to help you ensure that choice a healthy one.
Our Dedication to Equitable Play and Transparency
We build every part of Kong Casino around a basic idea: a game is only valuable when the rules are explicit and the outcomes are authentically unpredictable. Our fair-play promise starts with the software that runs every slot, table game, and live dealer session. Independent testing labs verify our random number generator on a regular timeline to verify that results are statistically random and without tampering. We disclose the theoretical return-to-player percentages for our game library so you can have informed choices before you stake a cent. Transparency extends through our promotional terms too. When we offer a bonus, the wagering requirements, game weightings, and time limits show up plainly on the relevant campaign page and again in your account dashboard. We do not bury critical conditions in dense footnotes or lean on slippery language. Our customer support team is trained to answer direct questions about any rule without avoiding. An informed player is a satisfied player, and we measure our success by the trust you put in us. If we ever fall short this standard, a formal complaints procedure guarantees your concerns reach senior management and receive a substantive response within a defined window.
Rules of the Game, Fairness and Random Number Generator Certification
Random Number Generator and Gaming Integrity
The outcome of all non-live games at Kong Casino is determined by a licensed RNG that has been verified and accepted by an autonomous testing facility accredited to international standards. This system ensures each spin, card draw, or dice roll is randomly distinct of all previous results and cannot be forecast or influenced by the player or the operator. We keep detailed logs of all game rounds, covering bet amounts, outcomes, and timestamps, and these records are available to you on request for any session within the retention period. Our live dealer games operate under a distinct but similarly stringent fairness protocol: real dealers, real cards, and real roulette wheels transmit from secure studios, and every action is monitored by multiple cameras and pit bosses. We do not tamper with video feeds or dealer decisions. If you believe a game malfunction, inform us straight away. We will review the game log and, if a confirmed error emerges, invalidate the affected round and return your balance to its pre-game state. This is the only remedy available for technical faults.
Specific Game Rules and Bet Settlement
Each game on our platform includes its own set of rules, which you can reach by clicking the information icon inside the game interface before you put a stake. These rules include everything from symbol paylines and bonus trigger conditions to blackjack hand resolution and roulette wheel layout. We urge you to review the rules of any unfamiliar game before wagering real money. Ignorance of a game’s mechanics will not be considered as grounds for a dispute. Bets are settled automatically by our gaming engine based on the genuine random outcome and the published paytable. If a discrepancy appears between the graphical representation of a result and the underlying game log, the game log prevails. We retain the right to decline any bet or to restrict the maximum stake on specific games at our discretion, particularly if we detect patterns that suggest bonus abuse or advantage play techniques that breach the spirit of the game. Malfunction invalidates all pays and plays, and this principle applies across our entire game library.
Qualification and Registration Requirements
You may create an account with Kong Casino only if you are at least eighteen years old, or older if the minimum legal gambling age in your Belgian municipality is set higher. We require every registrant to supply a valid official identification document, proof of residential address, and a working email address that you control alone. Submit the registration form truthfully and completely. Any effort to use a false identity, a third party’s details, or a disposable email service will trigger immediate account suspension and forfeiture of any deposited funds. We permit only one account per natural person, per household, and per IP address. Duplicate accounts created to exploit promotional offers are banned and will be closed without notice. During verification, we may ask for a recent utility bill or bank statement that matches the name and address on your account. This step is not optional; it is a required piece of our anti-fraud and responsible gaming framework. Once your account is verified, you alone are accountable for keeping your login credentials confidential. Any activity that occurs under your account will be treated as sanctioned by you, so choose a strong password and log out after each session, especially on shared devices.
Modifications, Conflicts and Controlling Law
We hold the right to modify this player agreement and the related rules at any time to reflect changes in our operational practices, regulatory requirements, or commercial strategy. When we make material changes, we will inform you by email and by posting a prominent notice on our website at least fourteen days before the new terms take effect. Your further use of Kong Casino after that period counts as acceptance of the revised terms. If you do not accept an amendment, you must stop playing and withdraw any remaining balance before the effective date. If a dispute emerges between you and Kong Casino, we urge you to contact our customer support team first to aim for an amicable resolution. If we cannot sort out the matter internally, you may escalate your complaint to our independent alternative dispute resolution provider, whose decision will be binding on both parties. This agreement is regulated by the laws of Curacao, and any legal proceedings that result from it shall be subject to the exclusive jurisdiction of the courts of Curacao, without prejudice to any consumer protection rights you may possess under Belgian law that cannot be contractually waived. We keep a complete record of all communications and transactions, and these records will function as the definitive evidence in any dispute.